FAQ


Are your products 100% vegan?

Absolutely! It's very important to us that no animal is harmed or their by-product used in our soaps, body butters and sugar scrubs. 

Do you do custom or wholesale orders?

Yes! Submit your request by clicking the Contact page and we'll happily discuss pricing and options. 

Are your products 100% gluten and nut free?

No. We use colloidal oatmeal in some of our products and also snack on nuts from time to time. We can't guarantee that our products have no traces of nuts.

Your products smell and look delicious. Can I eat your products?

No. It's very tempting, but we do not recommend ingesting any of our products.

Do you accept returns and give refunds?

We do offer refunds and exchanges if you're completely unsatisfied with your product. Please note that you will need to pay for shipping if you would like an exchange.

Unfortunately, we do not accept returns. If you're unsatisfied with your product, please contact info@quenchsoap.com and we'll be happy to discuss your concerns.